/ AYELET TOURS TERMS AND CONDITIONS
the registration form from our website or
place a booking with our Reservations office:
Toll Free: 1-800-237-1517x4
PAYMENT: You will receive a confirmation
letter with an invoice for the balance of
your tour cost. Final payment is due 61 days
prior to departure.
DOCUMENTS: About a month before departure,
we will mail your tour documents, itineraries,
luggage and name tags and air tickets (or
e-tickets). This packet will not be mailed
without receipt of full payment.
We recommend AIG/Travel Guard or TravelEx
insurance coverage. Please follow the web
link on our home page for more details.
INCLUDED: Each individual tour will list
what is and is not included. In general, the
tour does not include: Airfare, Departure
Taxes, any Border Taxes or Visas, Insurance,
Tips (pre-collected) or items of a personal
Your safety is always a top priority for us,
and we have stringent safety precautions.
If we feel that any site or itinerary puts
a group in danger, we will take steps to alter
the itinerary to protect the group.
We feature hotels specifically selected for
our tours, based on location as well as amenities.
Occasionally we are obliged to make substitutions.
All hotels offer us standard grade (run-of-house)
rooms. If you are arriving at a hotel before
mid-day, your room may not be ready on arrival.
ALONE: Single rooms are often limited,
so please reserve early. We can also try to
match you with a roommate when and if possible.
We can only assign a roommate if another person
on the tour wishes to share. If we cannot
assign a roommate, the single supplement will
Breakfasts are included daily with your hotel
stays. They are normally buffet style meals.
Beverages are not included with meals, except
where indicated. Arranged lunches and dinners
are noted on the itinerary.
and restaurants used are kosher. When traveling
to countries other than Israel, meals are
kosher-style, and we insure that a fish, dairy
or vegetarian meal be available for those
who prefer it.
Travelers are limited to the airline luggage
regulations at the time of travel. Please
check airline websites for specific limitations.
AND JEWISH HOLIDAYS: We schedule appropriate
walking tours; otherwise Shabbat and Jewish
holidays are generally days at leisure.
We utilize luxury, air conditioned vehicles
wherever possible. In many countries, motor
coaches do not have toilet facilities, and
the bus will make frequent stops. We do not
permit smoking on any of our buses. For smaller
groups, we utilize smaller, air conditioned,
well maintained vehicles.
US government regulations require that
all tour participants must travel with a passport
valid for at least 6 months after your tour
American citizens don't need visas for
most countries. For tours to countries for
which Americans require a visa, we'll include
instructions and application forms with your
YOUR HEALTH: Passengers should be in stable
health and confident of their ability to participate
in the tour chosen. Each tour includes substantial
amounts of walking. Those who require assistance
must be accompanied by a companion capable
of, and totally responsible for, providing
such assistance. Please consult our Reservations
Staff, as well as your physician.
TOURS: For the most part, you can transfer
your reservation from one tour or date to
another, without penalty up to 60 days prior
to departure. Thereafter regular cancellation
fees may apply.
PAYMENT/CANCELLATION FEES/REFUNDS: Full
Payment is due 61 days before departure.
POLICY: $100 per person charged if cancelled
once booked, plus any applicable airline penalties.
$250 per person charged if cancelled 60-31
days before departure, plus any applicable
airline penalties. 100% penalties apply if
cancelled 30 days or less before departure.
POLICY: Refunds for cancellations received
more than 3 months prior to group departure
will take a minimum of four weeks to be processed.
Refunds for cancellations received less than
3 months prior to group departure will not
be processed until after the group returns.
Hadassah and Ayelet Tours, Ltd. act only as
agents for the tour members in making arrangements
for hotels, transportation, touring, restaurants
or any other services in connection with the
itinerary. We will exercise reasonable care
in making such arrangements. However, we do
not assume any liability whatsoever for any
injury, damage, loss, accident, delay or irregularity
to person and property because of an act of
default of any hotel, airline carrier, restaurant,
company, or person rendering any of the services
included in the tour. The right is reserved
to cancel or change itineraries or to substitute
comparable service without notice. The right
is reserved to decline to accept or retain
any tour passengers should such person's health
or general deportment impede the operation
of the tour to the detriment of the other